We two options to look over your shoulder and solve a problem:

Our private 'OmniVNC' client
Viewing Client.



Be sure to call first so we can accept the connection.

NOTE: This client will only connect to the tech support server here at the Omnitec NOC, and only when clicked to open.

To Use with:

• Firefox (recommended)
  Click on the link and select "Save to Disk". Click "Open" in the File Download dialog to start the session.
  
  
• Chrome
  Click on the link and select "Save to Disk". The file will show at the bottom of the window, click on it to start a session.
  
  
• IE or Edge
  <Right Click> on the link and select <Open>.

TeamViewer Quick Support

TV Quick Support Client.



Be sure to call first so we can accept the connection.

NOTE: This client will only connect to the tech support server here at the Omnitec NOC, and only when clicked to open.

To Use with:

• Firefox (recommended)
  Click on the link and select "Save to Disk". Click "Open" in the File Download dialog to start the session.
  
  Save the downloaded file on the Desktop, so in the future you can just click the icon "TV QS.exe" to open a tech support session.
  
  
• Chrome
  Click on the link and select "Save to Disk". The default file location is the Desktop, so the icon "OmniVNC". To open the link, just click on the icon on the desktop.
  
  
• IE or Edge
  <Right Click> on the link and select <Open>.

Omnitec filters all incoming email for virus, SPAM, and malicious content. We also use a number of blacklists to prevent email receipt from known problemematic servers.

In some cases, a server can be blacklisted wrongly, and an email rejected. If this is happening to you, please report it and we will whitelist the server involved to prevent future problems.