- Inside the Inbox click on the email to display it in the message window.
- In the message window click on the Display all headers link.
- A new window will open displaying the full headers.
- Using the mouse, click and highlight the header text, then copy it to the clipboard by right-clicking and selecting Copy text.
- To close the window click the close window button near the top right.
- You can now paste it into the problem report by going to the text input area, right-clicking the mouse, and selecting Paste.
Back to Problem Report